Testimonials

From the moment we entered their shop, Emma couldn't have been more helpful. She answered all our questions and gave us very helpful advice. Jamie sized up our room and explained everything in simple terms. When the carpet fitter arrived, he was very polite and courteous and made a superb job of laying the carpet. Will definitely use them again, we would recommend them to anyone looking for a reliable competent company.

We have used monarch carpets for many years now, they sorted out our whole house, then when we moved it was a no brainer we would be using them again. Our most recent and new to us was having LVT in our living room and dining room, the whole process was smooth and the job completed in 2 days. The lads were very professional and The results, stunning 🤩

Friendly staff, very helpful, matched our existing carpet to a new one perfectly. Great fitter. Very good experience here.

From initial measuring, choosing our lounge carpet and fitting , the service from Monarch was excellent. Nothing is too much trouble for Jamie or Emma . The finished room is excellent our fitter did an outstanding job finishing with clearing the waste and vacuuming the new carpet, I would highly recommend Monarch.

Good service, measuring and advice. Removed old laminate, fitted new laminate beautifully, and tidied and cleared away all old rubbish. And all at a reasonable price. Would definitely recommend.

Really pleased with our carpets from Monarch from the home measurement visit from Jamie and selecting from samples to the quick and efficient fitting from Keith & Aaron. Would recommend!

I couldn’t rate Monarch Carpets highly enough. Both Emma and Jamie went above and beyond to ensure we received the carpets best suited to our needs. They are professional, helpful and extremely friendly. The carpet fitter did a fantastic job and we will definitely be using their services again in the future.

I was recommended Monarch carpets by my brother. From start to finish Emma & Jamie were very helpful and friendly. 5 stars

Good old fashioned service like things used to be. From first walking in the showroom the service was excellent! Emma was very efficient and delivery was quick. Fitting and attention to detail also excellent. Definitely will be using again. Thanks Monach Carpets.

Great choice of carpets, free estimates, quick, professional fitting. Highly recommended.

Would not hesitate to recommend Monarch Carpets. From the moment we walked into the shop, Emma was incredibly helpful, friendly, and knowledgeable, making the whole experience easy and welcoming. Even when we accidentally gave the wrong measurements, the team at Monarch were fantastic to deal with and went out of their way to help us put things right. It really showed their genuine commitment to great customer service. We absolutely love our carpets and are really pleased with the final result. We wouldn’t hesitate to return to Monarch again in the future.

Great value . Fitters arrived on time and did a great job .

Good service and a nicely fitted carpet

Had our stairs carpeted today by the lovely Keith , very polite , done the job perfectly, thank you so much Keith , Jackie

Brilliant company everything from ordering to fitting professional and completed to a great standard. Loving the new carpet will definitely be using them again.

We found Monarch carpets via a friend, who recommended them. We were very pleased as soon as we stepped into the showroom, lovely staff who clearly know the products they sell, really pleasant to deal with. Special thankyou to Emma who dealt with us, and helped us choose our kitchen flooring and stairs and landing carpet, we were very pleased with the quote. The communication was great through out with fitting dates etc. The fitters were on time extremely pleasant people to deal with and did a fantastic job. We will definitely use Monarch Carpets again and would highly recommend. Thankyou Pete and Kate.

This is the second time we've used Jamie and Emma at Monarch Carpets - Jamie was very helpful in measuring up and pointing us in the right direction, answering all of our questions along the way. Emma was very helpful in being flexible around confirming fitting dates around our decorator finishing in the week leading up to Christmas. The fitter was very friendly and efficient. We'll definitely be coming back during 2026 to re-floor the remaining rooms. We always make a point of supporting local businesses and both Jamie and Emma are leaps and bounds ahead of any of the typical highstreet retailers, can't recommend highly enough.

We used Monarch after a recommendation from friends. Excellent service and advice from Jamie and Emma in the showroom. With quality workmanship from their fitters. Would definitely recommend and use again.

Absolutely fabulous on all accounts. Friendly, honest service. Professional from the moment we walked through the door and met Emma.As many swatch books to take away as we wanted.A swift quote and measurement and a date booked to our choice for fitting.The fitter arrived bang on time and meticulously completed an excellent job and left the area pristine. We Totally recommend Emma and Jamie's Monarch Carpets.

Absolutely great,the man was quick and friendly no mess at all would recommend monarch.

Mine was only a small job, one room, but I received the same great treatment I think I woud for a larger order. Good advice given, fast fitting, and help sourcing a carpenter for the doors. I'm so pleased; my room feels bright again!

Everything went to plan, carpets look fabulous

Always excellent service and quality, Jamie and Emma are very helpful and give great advice

Just had fitted carpets and laminate flooring brilliant job by the Monarch team.

What a nice change, no pressure, good friendly advice, on carpet type,, a good competitive price with no added on extras as others suppliers tend to do. Fitted very professionally and after sales contact supportive. Overall a good experience and would recommend to others, as I was also recommended about this company by a family member. Thank you. Monarch